Terms & Conditions

Overview

About these Terms & Conditions

At Crossman Home Improvement Services Ltd, trading as Crossman Craft Kitchens, we stand behind our craftsmanship with confidence:

Standard Guarantee Package

Section 1

12-month workmanship warranty on installations using customer-supplied products or third-party products.
3-year workmanship warranty when we supply the products
48-hour response guarantee for any concerns
Free fixes for any warranty-related issues

Product Guarantees

Section 2

Manufacturer warranties up to 10 years on products we supply
Full documentation provided
Professional installation certification

Service Commitment

Section 3

Professional repairs or replacement if needed
Quick response to any concerns
Clear communication throughout any warranty process we are in the process of applying for HIPP when this is up and running the following applies

We offer an insurance-backed guarantee as standard via HIPP.

Premium Protection Option

Section 4

Option to extend warranty up to 5 years with our Home Improvement Protection plan
HIP Extension available for £499
Full coverage of all workmanship aspects